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FREQUENTLY ASKED QUESTIONS (FAQ's):
1. HOW DO I ORDER? Please see our ORDERING INSTRUCTIONS for details.
2. HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
--- Orders generally ship within 3 business days of receiving cleared payment. We place high importance on our quick shipping times.
3. WHAT IS THE BEST WAY FOR ME TO GET THE BOOKS I WANT FROM OLDMOLD.COM? Here are a couple tricks to help you get your order complete and fast:
--- List alternate grades (higher or lower) that you will accept: By doing this it increases the chance of us having the item in stock in a different grade range. When sending your order, please let us know if you will accept different grade ranges for the item or items you order. For example, we may not have an Amazing Spider-man 1 in NM at the time of your order, but we probably have other copies on hand at any given moment. Alternate grades are only sent if we don't have the first choice in hand. If an alternate grade is sent, the price will be adjusted accordingly.
--- List alternate comics that you will accept: You may email us to tell us that you will accept other items if your first choices are sold out. Alternate comics are only sent if we don't have the first choice in hand. If an alternate comic is sent, the price will be based according to our listed price ranges.
--- Keep an eye on our website for notices of items we are running low on, or that have been newly added to our stock: If we know that we are having a hard time obtaining certain types of comics, we will often post this on our website at NEW ADDITIONS. Also, if we make major purchases (such as a large golden age collection, or a large stock of foreign comics) that we feel will interest our customers, we will often post this as well.
4. CAN I CHANGE MY ORDER ONCE IT HAS BEEN PLACED? Sorry, but we can't do that. However, you may provide us additional info to help us process your order. For example, you may provide alternate grade ranges (higher or lower) or alternate comics you will accept. On occassion, you may also add items to your order - but it must be done quickly before the order has been processed.
5. ABOUT ITEM SCANS:
--- Our scanner produces images that are more yellow/dark than the item actually is. Please keep that in mind when looking at pictures of our listings.
--- You may request scans of higher value items ($40+) if you are very interested in at item, and the scan will determine whether you will actually purchase the item or not.
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